Legal

Privacy Policy

Last updated: June 2026

1. Who We Are

Sentinel Energy is a locally owned solar installation and electrical services company serving homeowners and businesses in Greater Cincinnati and Northern Kentucky. Our website is located at www.sentinelenergy.co.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Email:info@sentinelenergyco.com
‍Phone: (513) 491-4242
Address: 6 E 5th St, Covington, KY 41011

2. Information We Collect

We collect information you provide directly to us when you fill out a form on our website. This may include:

• Your name
• Phone number
• Email address
• Property address
• Average monthly electric bill range
• Areas of interest (solar, battery storage, EV charging, etc.)
• Any additional information you voluntarily include in the form

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through standard web analytics tools and is used in aggregate to understand how visitors use our site.

3. How We Use Your Information

We use the information you provide to:

• Contact you to schedule your requested consultation
• Review your home and energy situation before your consultation
• Respond to your questions and inquiries
• Provide you with information about solar installation, battery storage, electrical services, and related topics
• Follow up after a consultation if you have expressed interest in moving forward
• Improve our website and services based on how visitors use them

We will not use your information to send unsolicited marketing emails or add you to any mailing list without your explicit consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. Period.

We may share your information in the following limited circumstances:

• Service providers: We may use third-party tools to manage our website, form submissions, scheduling, or customer communications. These providers are only permitted to use your information to perform services on our behalf.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process.
• Business transfers: In the unlikely event that Sentinel Energy is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience and understand how visitors use our site. Cookies are small text files stored on your device.

We may use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: To understand how visitors navigate our site (e.g., Google Analytics)
• Advertising cookies: To measure the effectiveness of our Google Ads campaigns

You can control cookies through your browser settings. Note that disabling certain cookies may affect how some parts of our website function.

6. Google Ads and Analytics

We use Google Ads and Google Analytics to advertise our services and understand website traffic. These services may collect information about your visits to our site and other websites to provide relevant advertising. You can opt out of Google's use of cookies for advertising by visiting Google's Ad Settings.

7. Data Retention

We retain your personal information for as long as necessary to provide the services you requested and to comply with our legal obligations. If you would like us to delete your information, please contact us at the address listed above and we will respond within a reasonable timeframe.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will delete it promptly.

10. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information
• Opt out of any marketing communications at any time

To exercise any of these rights, please contact us at the information provided in Section 1.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
‍
‍Sentinel Energy
6 E 5th St, Covington, KY 41011
(513) 491-4242
info@sentinelenergyco.com